Norwex AUS NZ LifeStyle Magazine april_lifestyle_flip | Page 21

Norwex Parties App
C O N S U LTA
N T F A Q S App
Norwex
Parties
DID YOU KNOW? (cont)
C O N S U LTA N T
FAQ S
SUPPORT
We are here
support you. Please contact us with any
Will
there be
delay to accessing
to the
HOW
TO any
ACCESS
THE NORWEX
PARTIES
APP to (cont)
questions by calling the Consultant Care Centre:
Norwex Parties App for new Consultants that
How
can the Norwex Parties App access the contacts on my mobile phone
just
enrolled?
so I can send RSVP invitations?
AUS and NZ Consultant Care Centre
New Consultants who are opted in to Office Suite will
1-800-NORWEX
or to
0800-895-015
Once
you start access
to “Add
be prompted
by the app
have
immediate
to Guests”
the app. to your party, you will Phone:
Hours: Monday – Friday 6:30 a.m. to 5:00 p.m., AEST
access your contacts from your phonebook.
How do I log out of the Parties App?
Will the contacts in the app also have access to the contacts in my Norwex
Go to the “Settings” of the app and tap on “Logout”.
Consultant Office?
No, these are two different lists of contacts. Once you consent giving the app access
to your contacts on your mobile phone, the list of contacts will stay with the app only.
What is the cog icon?
This icon indicates the “Settings” for the Norwex Parties App. From your “Settings,”
you can control how you access the app and use your account accordingly.
FEATURES OF THE NORWEX PARTIES APP
How
my parties
sorted?
What
is are
Norwex
Support?
Parties
in descending
order, newest
to phone
oldest.
This
is your are
Consultant
Care Centre’s
toll free
The numbers
below
correspond
to the
indicated in the image.
number,
should you
have
any questions
or features
need
1.
Name
of
the
party
assistance with the Parties App. You can easily tap on
Name number
of the Consultant
the 2. phone
to dial the Consultant Care Centre.
3. Ability to call the Consultant from the app
4. Date of the party
5. Location of the party
6. Invited = How many RSVP invitation(s) were sent out by the Host
7. Accepted = How many RSVP invitation(s) were accepted
8. Declined = How many RSVP invitation(s) were declined
9. Send Invites = Start sending RSVP invitation(s) with a personal note
10. Add to Calendar = Add the party to your calendar on your mobile phone
11. Edit = Edit the personal note that was entered on the invitation
12. Party Summary = An overview of your Party Summary
13. My Party = Homepage for the selected party
14. Guests = View Guest counts
15. Rewards = Guide to the Host Rewards (Earned, Earn More, Host Rewards and Customer
Specials)
16. Tips = Before, during and after the party tips for the Host
The numbers below correspond to the features indicated in the
Party Summary image below.
1.
2.
3.
4.
5.
Party Summary = Displays your Party Subtotal A total
Order Count = The number of order(s) placed for the party
Bookings Count = The number of booking(s) added from the party
Rewards Count = The number of Host Rewards earned from the party
View Orders = Tap to view a list of your party guest orders, details of each Guest
order, total Guest purchases and Party Sales (Subtotal A) for the party
How are RSVP invitations sent?
You can send RSVP invitations from the app via email and SMS text. You can also
send through other communication or social media platforms you use on your mobile
device such as Facebook, Skype, WhatsApp, etc. when sending emails on Android
devices, we suggest using the Mail app rather than any other third-party apps.
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