My first Publication ocbc_ar17_fullreport_english | Page 52

SUSTAINABILITY REPORT
STRONG GOVERNANCE
RESPONSIBLE BUSINESS PRACTICES
WHY THIS IS MATERIAL TO US
Strong governance is critical to our long-term success, which is founded on building and safeguarding the trust that our stakeholders
have placed in us.
MANAGEMENT AND EVALUATION PERFORMANCE AND TARGETS
We are committed to the highest standards of
corporate governance and adopt a zero-tolerance
stance on fraud, bribery and corruption. We
conduct our business ethically and comply with
applicable laws and regulations at all times. We have been recognised for our emphasis on strong governance:
SELECTED POLICIES
OCBC Code of Conduct (includes anti-
bribery and anti-corruption policies)
Sets out rules governing the offering or
acceptance of gifts and hospitality, and
specifies the authorisation processes for
payment of expenses
Best Managed Board – Gold
(Market Cap of S$1 billion and above)
Singapore Corporate Awards 2016
Best Managed Bank in
Singapore and Asia Pacific
The Asian Banker 2016
Achievement in Operational Risk
Management Award for 2017
The Asian Banker Risk Management
Awards 2017
OCBC Fraud Risk Management Policy
Complies with laws and regulations so as to
uphold integrity and the highest ethical standards NO
Compliance Risk Management Framework
Enables risks to be managed in a structured,
systematic and consistent manner CONVICTIONS
FOR BRIBERY AND
CORRUPTION
SELECTED PRACTICES
 OCBC Whistle-Blowing Programme
Website: www.ocbcgroup.ethicspoint.com
Hotline: [phone]
 Mandatory Regular Staff Training and Assessment
Covers fraud awareness, whistle-blowing, anti-bribery
and anti-corruption
100 %
COMPLETION OF
MANDATORY
STAFF TRAINING
AND ASSESSMENT
Note: The training performance includes employees in Singapore, Malaysia
and our other network markets
We will strive to maintain our good track record as we continuously
work at maintaining our culture of strong governance.
Group Legal and Regulatory Compliance submits
regular updates and reports to the Board and
Management. This includes regulatory updates and
regulatory breach reports. Group Audit independently
reviews all fraud and whistle-blowing cases and
reports its findings to the Board Audit Committee.
Fraud incidents are also reported to the Board
Risk Management Committee (BRMC).
Please refer to Fraud Risk Management on page 93.
Mr Patrick Chew, Head, Group Operational Risk Management, OCBC Bank (second from
left), and Mr Yong Shou Ming, Vice President, Group Operational Risk Management,
OCBC Bank (third from left), receiving the Achievement in Operational Risk Management
Award for 2017 in June 2017
50
OCBC ANNUAL REPORT 2017