My first Publication ocbc_ar17_fullreport_english | Page 51

PRIORITISATION
VALIDATION
The factors were then prioritised based
on the following set of criteria:
• Alignment with corporate strategy
• Significance of ESG impact
of the business
• Significance of influence on
stakeholder assessments
and decisions
• Stakeholder inclusiveness
(Principle 2)
• Materiality (Principle 3)
REVIEW
• The Board validated the material
ESG factors
• The validated material ESG factors
were subsequently mapped to
GRI Standards • The material ESG factors
will be reviewed annually to
ensure relevance to the business
and stakeholders
• Stakeholder inclusiveness
(Principle 2)
• Completeness (Principle 4) • Sustainability context
(Principle 1)
• Stakeholder inclusiveness
(Principle 2)
WE HAVE ADDITIONALLY
DISCLOSED THE
FOLLOWING ESG FACTOR.
EMPLOYER OF CHOICE ENVIRONMENT
FINANCIAL
INCLUSION CUSTOMER
EXPERIENCE COMMUNITY
DEVELOPMENT INCLUSIVE
WORKFORCE ENVIRONMENT
• Financial Services
Access and
Inclusiveness • Customer
Experience
(including digital
innovation) • Financial and
Volunteer Support
• Community Engagement
• Sponsorship of Projects
and Activities
• Environmentally
Responsible Programmes • Diversity and Inclusion
• Talent Management
and Retention • Electricity
Consumption
• Water Consumption
• Carbon Emission
• Local Communities
(Financial Services
Sector Disclosure)
• Product and
Service Labelling
(Financial Services
Sector Disclosure) • Approach to
Stakeholder
Engagement • L  ocal Communities • Employment
• Training and Education
• Diversity and
Equal Opportunity • Energy
• Water
• Emissions
Customers and
Community Customers and
Employees Customers,
Employees and
Community Employees Customers,
Employees and
Community
BUILDING ON OUR CORPORATE STRATEGY FOR SUSTAINABLE GROWTH
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