The HR & OB Society
D igital T ransformation: A ligning HR and B usiness
S trategy in the era of G lobalization
O
rganizations across globe are investing in Digital technology (Digital
Transformation)
to radically extol their performance or reach. Adoption of digital advances,
such as social media, mobility, analytics and improving traditional technologies such as ERP
– to turbo charge the frail internal business processes, customer relationships, and value
propositions, is becoming a hot topic for organizations across the globe. Based on study
conducted by Capgemini Consulting, organizations experience bawling pressures from
competitors, customers and employees to start or accelerate their digital transformation.
Building blocks of any Digital Transformation are illustrated in Figure1 (Source: Capgemini
Consulting)
Faculty of Management Studies, Delhi
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