My first Magazine handbook for better quality in evs projects_eu_eec | Page 20

Relevance of the problem: It can happen that the volunteer is not reachable for the specific period of time. In that case the hosting coordinator must be sure that the volunteer is secure, healthy and protected. Risks for Risks for Risks for SENDING ORGANIZATION VOLUNTEER RECEIVING ORGANIZATION - deal with the problems with the - life and health security - deal with the problems with the life and health of the volunteer; life and health of the volunteer; Risk prevention: Risk prevention: Risk prevention: - add the paragraph to the AA - prepare the list of questions - add the paragraph to the AA which regulates the duties and about the security in the hosting which regulates the duties and responsibilities of all the parts country; responsibilities of all the parts about the free days, holidays out - be aware about the laws; about the free days, holidays out of the city/ country, absence in - know and understand the AA of the city/ country, absence in the meetings/ activities the meetings/ activities Solution: Solution: Solution: - stay in the regular contact with - inform the coordinator about - step-by-step discussion of the AA the volunteer; the trips out of the city/ country (working time, holidays, ways to at least 7 days before departure; contaxt); - keep the phone charged; - provide the emergency calls - check online means of contact list; communication (email, - check the flat of the volunteer; messenger, WhatsApp, viber, - contact with the room-mates; etc.); - prepare the Letter of - inform the mentor about the Notification which is signed by the possible trips; volunteer before the holidays/ free days; - create the “signal phrase” for the cases of danger and send to the mentor/ coordinator; - inform the SO about the loss of the contact with the volunteer; - inform the police/ migration office in the case of the long missing of the volunteer. Situation 5: What would you do if the volunteer has bad money management? Relevance of the problem: Taking into the consideration the country where EVS takes place, the sum of monthly allowance as well as the money for food vary. Every volunteer must receive pocket money. They are transferred or payed regularly set deadlines. During the entire volunteering period, including while on vacation, the volunteer is also entitled to a monthly or weekly allowance (pocket money). The exact sum of the monthly allowance could be found in the Programme Guide, the money for food is calculated by the organization according to the minimum salary and the food prices. As the common practice, the volunteers get the money by cash (or to the personal bank account) at the beginning of month. It could happen that because of bad money management/ irresponsible division of the monthly budget/ extra expenses the volunteer suffers from the lack of money. For sure the SO and RO do not have the right control the private expenses of the volunteer. However, both of the organizations are responsible for the comfort of the volunteer. Risks for Risks for Risks for SENDING ORGANIZATION VOLUNTEER RECEIVING ORGANIZATION 18