My first Magazine handbook for better quality in evs projects_eu_eec | Page 19

- write the weekly report
if the schedule of the volunteer
does not respond to the rules of
the program;
- change the tasks if it is
necessary
- weekly report from the
volunteer.
Situation 3:
What would you do if you have the troubles among volunteers in the shared apartments?
Relevance of the problem:
During the EVS volunteers might share the same living space with others, they can be of different
nationalities, cultures, backgrounds and plan routine activities in a different way. It is important for the
volunteers and the project to respect and treat each other tolerant in all situations. Lack of understanding
can lead to problems in living and working. The friendly and positive atmosphere influences to the mood of
the whole team.
Living together:
S- The impression is through the volunteer representing the organization, and the organization's lack of
control over volunteers
V-Because of the distance from family and friends, different cultures, negative anticipatory anticipation
H-Lack of an effective communication language and a variety of routines and interests
Risks for
Risks for
Risks for
SENDING ORGANIZATION
VOLUNTEER
RECEIVING ORGANIZATION
- feeling unsecure;
- partnership relations;
- deal with the conflicts;
- reliability of the partner
- unfriendly atmosphere in the
- restriction of a freedom
team;
-
bad
communication/ - low project effectiveness
miscommunication;
- low effectiveness;
- conflicts;
- depression
Risk prevention:
Risk prevention:
Risk prevention:
- appropriate preparation of the - set up the rules with the flat - provide the paragraph about the
volunteer, explaining cultural mates;
flat responsibilities in the AA;
differences,
basic
of
the - be tolerant and patient;
-
organize
intercultural
intercultural
communication, - ready to find the compromise
communication workshops;
basic principles of peaceful
- organize conflict management
coexistence;
workshops;
- stay in touch with the volunteer
- organize intercultural evenings;
- discuss, update adapt the flat
rules
Solution:
Solution:
Solution:
- be ready to join into the search - be flexible in routine;
- mediate the negotiation in the
of the best solutions
- discuss the problem with the flat case of the conflict situation;
mates as soon as it appears;
Inform the SO about the situation;
- upgrade the rules