CAMPUS MAP LOCATIONS
TECHNOLOGY
Support
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MANNING ACADEMIC CENTER, NORTH CAMPUS & BROWN SCHOOL OF BUSINESS AND LEADERSHIP, SOUTH CAMPUS
The TECHNOLOGY SUPPORT CENTER is Stevenson’ s technology helpdesk and offers free assistance to all students.
You can request our services by:
• Contacting us via phone( ext. 3000) or email( helpdesk @ stevenson. edu).
THE OFFICE OF INFORMATION TECHNOLOGY: TECHNOLOGY SUPPORT CENTER MANNING ACADEMIC CENTER, 191A BROWN SCHOOL OF BUSINESS AND LEADERSHIP, 100 PHONE: 443-334-3000 TOLL FREE: 1-866-344-8190 EMAIL: helpdesk @ stevenson. edu WEB: https:// helpdesk. stevenson. edu
• Visiting one of our walk-in support facilities: 1. Room 191A in the Manning Academic
Center on North Campus 2. Room 100 in the Brown School of Business and Leadership on South Campus
• Submit your ticket directly: https:// helpdesk. stevenson. edu
TECH TIPS FOR NEW STUDENTS
• Your Single Sign-On account allows you to access numerous campus services including email, the SUNow Portal, MyAccount password management, Self Service, and Blackboard. Information on how to set up and access your account will be sent to the external email address on file from your application.
• WiFi is available throughout all academic, residence, and administrative buildings, as well as in all interior and exterior common gathering areas.
• Stevenson offers all students $ 15 of free printing each month. Simply use“ WebPrint” to submit your print jobs from your personal computer.
• All students are provided with a Microsoft Office 365 account, including a full 1 terabyte of storage on Microsoft OneDrive. If you’ d like, you also have the option of downloading and installing Microsoft Office applications on your personal computer.
• Most services and web-based applications work on Chromebooks. However, not all academic applications are designed for that platform and you may encounter issues if using a Chromebook.
• Desktop workstations( Windows and Macs) are located in numerous labs and classrooms throughout campus. These computers are available to all students who need them to complete any academic work.
• We recommend using the free Microsoft Outlook app to access your email on your mobile device.
• If you are planning to purchase a new computer, we recommend a PC or Mac with the following minimum specifications:
• 16 GB of RAM
• Built-in camera and / or microphone
• The latest version of the platform’ s operating system
• We highly recommend damage coverage insurance for your laptop. If needed, several local businesses offer computer repair services.
• We recommend having a spare laptop charger to help ensure your personal computer is fully charged as you move around the campus.
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