Measuring market orientation of Muscle Pharm Corp. (MSLP:US) ISM - Investment library | Page 4

2. Project details and criteria for success The project details and criteria for success are as follows (Schlegel, 2013; Microsoft, 2014):  KPI: Increase customer satisfaction level by 15% by building a centralized investment library  Project goal: Build investment library concept and fill the investment library with more than 500 relevant articles and repo 'G2F