FAIRMONT MAYAKOBA
Robert-Jan Woltering, the new general manager of the Fairmont Mayakoba
as families, as well as those in need of meeting spaces or the perfect venue
in the Riviera Maya, couldn’t be farther from his Amsterdam home, but for their social events.
during his lengthy career –which spans over 30 years and five continents–, “Good is never good enough. We must always strive for excellence and
he has always felt at home because he has embraced the culture, energy and
idiosyncrasies of the various teams he has had the opportunity to spearhead.
His wife and children are his inspiration and motivation, and he attempts
to inject that same drive and enthusiasm into his “work family” –a team of
some 700 “heartists” (masters of the art of hospitality who serve from the
heart) from the Riviera Maya who are on a mission to write a new chapter
in the ever-evolving hospitality industry by pampering guests who arrive
exceed even our own expectations,” says Robert-Jan, who has already made
his mark on this AAA-5 Diamond resort by renovating the beach restau-
rant Las Brisas and introducing an exciting new menu.
“I have a team with a true vocation for service excellence, creative and for-
ward thinking. Our guests are and will always be at the heart of all we do. We
want to be more than a resort; we want our guests to also be part of our family
and feel welcomed and at home each and every time they stay with us.”
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