March 2026 | Spring 2026 Education Overview

SEMINAR SERIES

(dates are subject to change)

  • MARCH 17: Dealing with Difficult People
  • APRIL 3: Keys to Supplier Success
  • APRIL 21: Leasing Boot Camp
  • ARIL 23: Fair Housing for Multifamily Professionals
  • ARIL 28: Driving Property Value
  • JUNE 24: Leasing Boot Camp
HD Supply Logo

HANDS ON MAINTENANCE TRAINING

ENDEAVOR HEATING & COOLING

  • MARCH 10: Appliance Repair: How it Works
  • MARCH 11: Next Level Pool Maintenance Training - Basic Water Chemistry
  • MARCH 17: Plumbing 201: Toilets, Tubs, Showers and More!
  • MARCH 18: HVAC: Types of Heating & Preventative Maintenance
  • MARCH 24: Electrical 301: Wiring Methods and Remodel Methods
  • APRIL 7: Next Level Pool Maintenance Training - Basic Maintenance and Equipment
  • APRIL 8: Plumbing 101: Pipes, Fittings, and Clean-Outs
  • APRIL 21: Water Heater Repair Fundamentals
  • APRIL 23: Electrical 101: Theory, Distribution & Safety
  • APRIL 28: Appliance Repair: Simple Fixes
  • APRIL 29: Pool Opening Class
  • MAY 5: HVAC 201: Cooling Systems and Preventative Maintenance
  • MAY 8: Electrical 201: Wires, Panels, Breakers and More
  • MAY 12: Next Level Pool Maintenance Training - Basic Maintenance and Equipment
  • MAY 19: Pool Opening Class
  • MAY 20: Plumbing 201: Toilets, Tubs, Showers and More!
  • MAY 27: Electrical 301: Wiring Methods and Remodel Methods
  • MAY 28: Appliance Repair: How it Works
  • JUNE 9: Maintenance for Office
  • JUNE 16: Next Level Pool Maintenance Training - Basic Maintenance and Equipment

PROFESSIONAL DESIGNATION SERIES

  • MARCH 16-APRIL 23: Certified Apartment Manager
  • MARCH 24-27: Certified Apartment Portfolio Supervisor
  • MARCH 25-26: EPA/CFC 608 Certification
  • APRIL 1-2: Certified Pool Operator
  • APRIL 3- MAY 1: Certificate for Apartment Maintenance Technician
  • APRIL 29-30: Facility Safety Administrator
  • MAY 6-7: Certified Pool Operator
  • JUNE 9-10: Certified Pool Operator

Maintenance worker checking pool chemicals

WEDNESDAY MARCH 11, 2026 | 9:00 AM - 12:00 PM

NEXT LEVEL POOL MAINTENANCE TRAINING - BASIC WATER CHEMISTRY

This is a hands-on class designed to help pool staff build stronger maintenance skills. The training covers key topics such as how to test water, basic chemical care for pools and hot tubs, and daily upkeep tasks. This course gives staff the tools they need to keep pools running safely and smoothly.

Colleagues discussing communication strategies

TUESDAY MARCH 17, 2026 | 9:00 AM - 12:00 PM

DEALING WITH DIFFICULT PEOPLE

Learn how listening and communication can help diffuse tough situations.

It is hard to maintain your calm and not take it personally when your customer is being difficult or rude, yet that is what is necessary for business. This class will show you ways to communicate more effectively with unhappy customers and find a positive solution.

HVAC heating system unit

WEDNESDAY MARCH 18, 2026 | 9:00 AM - 12:00 PM

HVAC: TYPES OF HEATING & PREVENTATIVE MAINTENANCE

Learn How Apartment Heating Systems Work and How to Prevent Common Issues!

Electric baseboard heating, electric furnace heating, gas furnace heating, and hydronic heating. This course contains a little general science, a little mechanical reasoning, and a good dose of practical application to help you tackle the most common issues related to each heating system.

Professional property managers in office

MONDAY- THURSDAY MARCH 16- APRIL 23, 2026 | 9:00 AM - 12:00 PM

CERTIFIED APARTMENT MANAGER (CAM)

Advance Your Career by Earning Your CAM!

Whether you are a property manager or new to property management, this course provides in-depth training and expertise just for you! Earning CAM credentials gives you the skills to increase your community's net operating income; the knowledge to effectively manage an apartment community; and most importantly, the ability to achieve your property owners' investment goals.

**Attendees must have at least 1 year of property management experience to qualify to take the CAM exam. Please reach out to Education@aamdhq.org if you have any questions or need clarification.

Maintenance worker repairing sink plumbing

TUESDAY MARCH 17, 2026 | 9:00 AM - 12:00 PM

PLUMBING 201: TOILETS, TUBS, SHOWERS AND MORE!

Troubleshoot, identify and repair common maintenance service requests.

Toilets, tubs, showers, faucets, sinks, and garbage disposals are among the most common plumbing service requests submitted by residents. This seminar provides practical guidance on how to troubleshoot, identify, and repair common maintenance issues associated with these fixtures. Topics include toilet components and common problems, tub and shower faucets and water pressure issues, sink and faucet repairs, and typical garbage disposal malfunctions such as clogs, leaks, and power issues.

Team of portfolio supervisors

TUESDAY-FRIDAY MARCH 24-27, 2026 | 9:00 AM - 5:00 PM

CAPS: CERTIFIED APARTMENT PORTFOLIO SUPERVISOR

Unlock Your Potential To Lead, Strategize, And Enhance the Performance Of Multi-Property Portfolios.

Elevate your career with the CAPS Credential. Designed for experienced property management professionals, this certification provides the skills needed to excel in high-level portfolio management. Learn how to recruit top talent, optimize employee performance, minimize conflict, and navigate ethical challenges.

Electrical tools and wiring layout

TUESDAY MARCH 24, 2026 | 9:00 AM - 12:00 PM

ELECTRICAL 301: WIRING METHODS & REMODEL METHODS

Understanding the important fundamentals of electrical maintenance & repair.

In this class we will get into the wall and learn about how to pull wire safely for new construction, and repairs to give an understanding of the process, then we will explore ways to pull wire through wall for remodels or adding in extra plugs, or lights.

HVAC technician checking pressure gauges

WEDNESDAY MARCH 25-26, 2026 | 9:00 AM - 12:00 PM

EPA/CFC 608 CERTIFICATION

Earn Your Universal HVAC Certification.

This course is designed to provide associates with the knowledge necessary to pass the Federal EPA 608 exam. It has several sections which include Core, Type I, Type II, Type III, and a universal certification. Associates can pass any or all of the sections. If a passing score is achieved on all 4 sections, they will receive a Universal certification. This certification is required by law for anyone that works on HVAC systems.

Maintenance worker by outdoor apartment pool

WEDNESDAY - THURSDAY APRIL 1 - 2, 2026 | 8:30 AM - 4:00 PM

CERTIFIED POOL OPERATOR (CPO)

By attending this course and becoming a Certified Pool Operator® (CPO) the persons responsible for maintaining your pool, sauna or spa will have a better understanding of the laws and basic upkeep techniques of pool and spa operations.

*A Spanish handbook and test are also available!

Maintenance technicians collaborating

FRIDAY APRIL 3- MAY 1, 2026 | 9:00 AM - 5:00 PM

CERTIFICATE FOR APARTMENT MAINTENANCE TECHNICIAN (CAMT)

Understand what it takes to run a strong maintenance program.

Maintenance expenses are the single largest controllable element in any operating budget. Earning your Certificate for Apartment Maintenance Technicians (CAMT) validates your knowledge, enhances your reputation and credibility, boosts your confidence and earns you respect. AAMD's CAMT is a hands-on learning experience that provides in-depth technical training on appliance repair, plumbing, electrical, and HVAC systems. Students will also work through soft skills training to help with resident relations, managing their budget and what it takes to run a cost-effective maintenance program.

FRIDAY APRIL 3, 2026 | 9:00 AM - 1:00 PM

KEYS TO SUPPLIER SUCCESS

Creating Successful Suppliers In The Multifamily Housing Industry.

The Supplier Success course is designed to offer an overview of the apartment industry and recommends ways that suppliers can maximize partnerships with apartment owners, apartment management companies, and apartment association members.

Topics Include:

  • Understanding the apartment industry and the various types of multifamily housing;
  • Recognizing measurements of a property's success;
  • Communicate using industry terms and acronyms;
  • Identifying financial decision-makers;
  • Reviewing timing, resources, and daily operations of the on-site team;
  • Getting the most from your Apartment Association membership;
  • Making the best of all relationship-building opportunities (networking)
  • Including with other classroom participants.
Pool pump room filtration system

TUESDAY APRIL 7, 2026 | 9:00 AM - 12:00 PM

NEXT LEVEL POOL MAINTENANCE TRAINING - BASIC MAINTENANCE AND EQUIPMENT

Next Level Pool Maintenance Training is a hands-on class designed to help pool staff build stronger maintenance skills. The training covers key topics such as how to identify and operate pump room equipment, handle basic troubleshooting, and understand important safety and legal responsibilities. This course gives staff the tools they need to keep pools running safely and smoothly.

Topics include:

  • Daily Maintenance
  • Basic Pump Room ID and Equipment Operation
  • Basic Pump Room Equipment Troubleshooting
  • Basic Safety and Legal Liability