Kiosk Solutions Oct-Nov 2018 | Page 7

news New immersive 3D transparent LCD technology from CDS Crystal Display Systems Ltd (CDS) has launched a new concept in transparent technology whereby they have created an amazing 3D effect. The new 3D transparent technology, ‘ClearVue 3DP’, creation is achieved with their transparent LCDs attaining a completely unique transparent experience. Combining an Ultra High brightness LCD with Transparent LCD, using ‘polarmatch’ technology to achieve a positive parallax 3D environment in which to immerse your customer in your brand message. The high brightness panel and transparent LCD have matched polarisers and work as a pair to create 3D content. The concept allows you to have an active background image, as well as a transparent LCD working in combination. CDS has used a 48in high brightness LCD with 2,000 cd as the rear panel paired with a transparent LCD with matched polarisation approximately 180mm in front of the high brightness display. This amazing new concept opens up so many new opportunities in design and project creation. Not only does it look fantastic, but it means a backlight showcase box is no longer essential for transparent LCD installations which some customers have been struggling with for years due to capability and space issues. A number of clients have used this concept so far, with some already at the development stage to create immersive displays. In particular, the ClearVue 3DP has been implemented at the Harris Innovation Center in Florida USA. It has been tremendously well received and has even been described as the most talked about experience at the centre. n Eurostar welcomes ‘Pepper’: the first robot in the UK travel industry Eurostar has welcomed Pepper the robot to its London St Pancras team. In a first for the UK travel industry, the interactive humanoid robot offers customers, particularly families and children, a fun new way to find out about their journey before departure and entertains younger travellers. Pepper, designed by SoftBank Robotics, is the first robot with the ability to recognise principal human emotions and adapt her own behaviour accordingly. Eurostar has recruited Pepper to entertain and help customers, and in partnership with Robots of London she can respond to questions or even pose for a selfie on request. Located in the departure lounge at London St. Pancras, Pepper will interact with passengers using an inbuilt tablet, where travellers will find an interactive station map, infor- mation about the on-board experience, as well as a wealth of destination tips. Perrine Allain, Head of Digital at Eurostar, said: “We are always looking for new ways to innovate and explore technologies that can help enhance the overall customer experience. Pepper offers a fun way for customers to find out more about their journey and destination, and we look forward to hearing the feedback from our customers so that we can continue to improve their experience.” The addition of Pepper is one of a range of technolog- ical innovations that Eurostar has committed to in order to enhance the customer experience. Later this month, the business is launching Alexa skill, with passengers able to link Alexa to their Eurostar account to track their travel plans and find out the lowest available fare to Paris. n KIOSK solutions 7