opinion
How Self-Service
Can Stay Smart
Developing a self-service strategy for the future.
By Cammax
With the development of new
technologies and the ever increasing
popularity of smartphones there is
sometimes a misconception that selfservice kiosks are becoming a thing of the
past.
Why? Because the increasing ability
to access personalised data is more
appealing to a growing sector of the
market, and can be reached in a more
accessible way for many.
So how is it then that kiosk
manufacturers such as Cammax continue
to work with a wide range of companies
and organisations to develop self-service
strategies for the foreseeable future?
INTEGRATION
In order to be successful in an industry
that competes daily against the emerging
technologies, available Integration
becomes the key to a successful
deployment with longevity. By ensuring
kiosk applications integrate and interact
with a wide range of other retail channels
such as mobile apps and websites then
self-service kiosks continue to play an
important role in a creating a dynamic
retail environment.
Cammax works with a range of
customers from private sector companies
such as Gloden, though to smart ticketing
schemes run by bus operators to
develop a holistic approach to self-service
retailing. This is achieved by providing a
fully integrated system which includes
kiosks, mobile apps, and web.
48 KIOSK solutions