Kiosk Solutions Jun-Jul 2016 | Page 49

Brilliant Display . Superior Quality . Competitive Price .
opinion
PHYSICAL DISPENSING In recent months the ability to dispense products from a kiosk provides a new lease of life to kiosk propositions . Gift card companies and transport companies are utilising the self-service aspect of kiosks as a method to distribute Smart Card products to the market without the need of having to use physical staff resource to hand out the product . Even the controversial idea of dispensing sexual health products such as chlamydia and pregnancy tests through self-service kiosks has proved successful .
Five Common Kiosk Mistakes
Let People See It
1
Misplacement . You ’ d be surprised , but many businesses don ’ t place their kiosks where customers can actually see them . Because , generally speaking , kiosks
are an optional luxury for the consumer , some companies place them in every nook and cranny . Yet , most companies buy these in the first place to save on costs . The only way people will use them is if they can actually see them .
Make It Easy For Users
2
If a person is stood at a kiosk for more than five minutes , something is clearly not right . They ’ re meant to speed up a process in the simplest way possible . A good kiosk should guide the user through the process , whether it be making an order , collecting tickets , or checking in . Making them easy to navigate will allow individuals to have a calm and user-friendly experience . Keep stages of the processes simple ; i . e . one question per screen is easier to handle than trying to answer multiple questions in one go . After all , we ’ ve all seen a confused old
Brilliant Display . Superior Quality . Competitive Price .
Re-Inventing Interactive Kiosk Solutions With the New 90-Series .
Create brilliant , engaging experiences with a wide range of sizes , from 10 ” to 27 ”. Made to fit in any environment .
New ! PCAP 2GS ( two glass solution ) technology delivers a 10 touch interactive experience with durability in high traffic settings .
Drop in replacement with backwards compatibility allows for plug-and-play replacement of existing units .
Interact @ elotouch . com | + 32 16 704 500 | www . elotouch . com
Elo and the Elo logo are registered trademarks of Elo Touch Solutions . © 2016 Elo Touch Solutions , Inc . All rights reserved . 16041BEB00017
KIOSK solutions 49