PUBLISHER ’ S NOTE
KIA & B
Kansas Insurance Agent & Broker
September / October 2020 • Vol . 25 , No 5
The KAIA Board of Directors is hard at work planning the association ’ s strategic direction for the coming years . The core of this process is understanding the needs and challenges of our members . I want to thank everyone who completed the membership satisfaction survey sent out in August . Hearing your voice is paramount to our ability to serve you . I would ask that whenever we reach with a survey , you and your staff take a few minutes to complete .
We are pleased to roll-out the new R . I . S . E report offering to members this month . R . I . S . E stands for Relevant Insights for Strategic Execution . In May 2019 , the KAIA Board approved a partnership with IntellAgent to offer affordable valuation services and tools to help members benchmark themselves with peer agencies to make better , data-driven strategic decisions . This report allows members to see data regarding how they compare to other Kansas agents in areas such as employee productivity , product line mix , growth indicators , employee compensation and benefits , and generational health . We are excited to offer the R . I . S . E . report to our members and hope it will help them in making more informed strategic decisions for long-term success . To learn more , visit : intellagents . io / rise-report or contact Joan Sutton in the KAIA office .
Speaking of data , this edition explores premiums and loss ratios of the cyber liability marketplace , along with a note from our partners at Nex-Tech about how much cybercriminals care about us . We have tips for selling telematics , and for building trust , plus some key trends and resources agencies should be aware of as we continue to evolve in this pandemic-shaped world .
Thank you for your continued support of KAIA , and we look forward to sharing more on our strategic plan and some important updates from our Government Affairs committee soon .
Stay humble , kind , and thankful ,
OFFICERS OF KAIA President : Kristy Wilson | kwilson @ kellermaninsurance . com President-Elect : Doug Smart | doug @ smart-ins . com VP / Treasurer : JoErin Stuteville | joerin @ elliottinsurancegroup . com Secretary / Assistant Treasurer : Lucas M . Raleigh | lucas @ releighinsurance . biz National Director : Cindy Hower | chower @ kellermaninsurance . com Immediate Past President : Lee Gleason | lgleason @ kfsa . com
BOARD OF DIRECTORS Zone I Director : Shawn Myers | Smyers @ kellerlleopold . com Zone II Director : Bryan Schmitz | bryanschmitz @ sbsins . com Director-at-Large : Brock Elliott | Brock @ elliottinsurancegroup . com Director-at-Large : Austin Renn | austin @ rennandcompany . com Director-at-Large : Kevin Campbell | kcampbell @ unitedagencyks . com Young Agents Chair : Josh Goodman | josh . goodman @ hwins . com
KAIA STAFF & CONSULTANTS Executive Director : Dave Hulcher Vice President of Finance : Shannon Bower Vice President of Member Experience : Joan Sutton Vice President of Agency Services : Elizabeth Smoller Legal Counsel : Will Larson E & O Program Administrator : Barb Wise Marketing & Communication Manager : Chrissey Breault Prof Development & Events Manager : Karlyn Judd Office Coordinator : Barb Cobuluis Account Managers : Valerie Dunnam & Carolyn Rouse KAIA Lobbyist : Dan Murray
4