TABLE OF CONTENTS
September / October 2020
� PUBLISHER ’ S NOTE 4
� KANSAS INSURANCE NEWS 5
� RISK MANAGEMENT
3 Lessons from Cyber Loss Ratios and Averages By : Paul Buse
Do CyberCriminals Care About Me ? Source : Nex-Tech
� MANAGE & LEAD
7
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Protecting the Bigger Picture By : Commissioner Vicki Schmidt
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By : Cindy Hower 29
� COMPANY PROFILE 31
Kansas Mutual Insurance Company 31
Nationwide Insurance 32
� YOUNG AGENT ’ S PROFILE
Featuring : Bryce Hundley 33
The Reality of Texting for Insurance Agencies By : Pat Alexander , CIC
A Matter of Trust By : Cheryl Koch
� MARKETING
13
16
� BIG ‘ I ’ RESOURCES
What Now ? By : Ron Berg and Chris Boggs
34
� FILING REPORT 38
Selling Telematics : A Little Psychology Goes a Long Way By : Brian Ahearn
Data-Driven Policy Renewal Programs By : Keagan Henson
� KAIA
19
22
Bringing a Sense of Focus By : Kristy Wilson
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KANSAS INSURANCE AGENT & BROKER POSTMASTER : Send address changes to Kansas Insurance Agent & Broker , c / o Kansas Association of Insurance Agents , 815 SW Topeka Blvd ., Topeka , KS 66612 . ( 785 ) 232-0561 .
Kansas Insurance Agent & Broker ( ISSN # 1069-1847 ) is published bimonthly by Agency Services Corporation of Kansas ( ASCK ), a subsidiary of the Kansas Association of Insurance Agents , 815 SW Topeka Blvd ., Topeka , KS . ( 785 ) 232-0561 . Periodicals postage paid at Topeka , KS 66612 , and additional mailing offices .
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