KIA&B May/June 2020 | Page 17

MARKETING possible when developing your online presence. It doesn’t just mean that your website will load on their device. An accessible website is one that can be used by anyone, no matter the circumstances. As a business owner, you need to protect yourself and mitigate the chance of a lawsuit. But you also have an opportunity to set an example for your clients, many of whom could potentially be sued for website accessibility and turn to you for help with the claim. It’s not just about whether there is a law or not. It’s about serving your community and being a good steward. Until there was a law mandating it, most people didn’t think about the disabled when designing brick and mortar locations. Unfortunately, the same is true of website design. The first time I heard about websites and ADA compliance, I was startled. To be honest, my first thought was, “What would a blind person do online?” And therein lies the crux of the problem. We are not well informed about people who have disabilities and what they need to navigate our websites. As technology changes, the world everyone knows is funneled online. If not already, everyone will need access to the internet to conduct everyday business, from buying insurance, groceries, and clothing to banking. Just think about how many things are handled over email, for example. Don’t just think about website accessibility in terms of permanent disabilities. What if a customer tries to fill out your claims form while they’re in bright sunlight, or maybe they forgot their glasses? Your website needs to be WORKERS’ COMPENSATION TARGET APPETITE All Industries — Including High Hazard Operations Lapses/No Prior Coverage Multistate Accounts New Ventures All Premium Sizes . . . And More! Submit new business to: [email protected] www.riskinnovations.com • 1-816-680-1669 17