answers to your E&O questions
Write it down or it didn’t happen
by mary laporte, cpcu, cic, lic, cpia
Q
EO
&
QA
documentation says, it could mean
We have read your columns
the difference in the outcome of the
before about the importance of
claim. Abbreviations help save time,
documentation. We think you know
and everyone’s time in the agency is
how busy we are, and that sometimes
precious. It is perfectly acceptable to use
there just isn’t time to go into great
abbreviations, as