KEYnote 37 English - Spring 2019 | Page 10

S U P P O R T Wibu Operating Services Since launching Wibu Operating Services (WOPS), more than 150 clients have already entrusted us to host their CodeMeter License Central. There are many reasons for the success of fully managed application hosting at WIBU-SYSTEMS AG. Here are just a few of them: Software as a Service CodeMeter License Central is designed to be user-friendly, but it can require a certain level of expertise that not every company can cover with its own system administrators. Building up the required competencies and systems internally often make little commercial or technical sense; the competition for talent in the labor market has been heating up in recent years. In such case, it is a wise choice to entrust these operations to the experienced people of Wibu-Systems. In essence, CodeMeter License Central can be operated very effectively in an outsourced, ‘capsule’ form. Handing over the operation to Wibu-Systems can positively impact a company’s competitiveness. They remain the proprietors of their processes and licensing systems, which are connected through their ERP and CRM systems via a secure interface to CodeMeter License Central. Wibu-Systems provides a choice of standard interfaces or web services that can be used to implement custom interfaces. You can call on the support of our 10 Professional Services team to help you design and implement the system that is right for you. offer our clients a geo-clustering solution in the near future. Optimization as the Principle Security as the Minimum Standard Since we launched Wibu Operating Services, we have not only won the trust of more and more clients every month, but are always adding the latest technology in the field and recruiting new personnel to maintain a top level of security, availability, and customer service. High availability is not just standard for our network components and services; CodeMeter License Central can now be delivered in a High Availability Package. We check our processes regularly and keep developing them further, in compliance with ISO 9001:2015 and 27001 standards. This includes the automated functions that would spring into action once an incident is noticed and return the service to normal operations by following a special algorithm we developed in-house. The newest element of this opti- mization is represented by our security checks, and we are already planning to build in more redundancy in our data center to Operating an application through the web is naturally a more complex task for everyone involved. The flood of hacking incidents keeps growing around the world – and not just in simple numbers, but also in the severity of the problem. This puts more pressure on ad- ministrative and technical systems. Constant monitoring and super-fast reactions to any incidents 24/7 are the absolute minimum norm nowadays. Wibu-Systems operates cutting-edge techno- logy for monitoring and managing the hosted systems. Any disruptions and load peaks are recognized instantaneously, and countermea- sures are introduced to cushion their impact. This includes an immediate notification for our clients to allow them to take the right measures as well, e.g. letting their service hotlines know that a service might be disrupted.