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Won’t be in? Let us know!
If you have a repair appointment booked but
won’t be at home please tell us. Our contractors
are spending unnecessary time travelling to
appointments when nobody is there.
If you know you’ll be out and are unable to let
contractors into your home to complete repairs or
gas services, please let us know.
To rearrange your appointment to a more
convenient time please contact us on:
0800 121 60 60 or email
[email protected]
Have you got contents insurance?
Contents insurance protects your possessions
against loss or damage by theft, fire, explosion,
water/flood or lightning. Please make sure you
have contents insurance to protect your furniture,
digital items, valuables and clothes. Remember to
check the terms and conditions.
Unlawful sub letting
Unlawful sub letting is when a tenant moves out
and sub lets the whole of our property to another
person or family. The tenant usually makes a
profit by charging rents equivalent to the private
sector.
Tenants who sub let their home are breaching
their tenancy conditions and committing a crime.
They’re also stopping people with genuine
housing need from getting a home.
We’re tackling unlawful sub letting:
Over 20 properties have been recovered
and AmicusHorizon has been awarded over
£20,000
A tenant was convicted, fined £1,100, ordered
to pay £500 costs and is being evicted.
If you suspect an AmicusHorizon tenant is
unlawfully sub letting ou