itSMF Bulletin September 2020 | Page 13

Application

As already mentioned, organizations should draw practices from all four quadrants of the framework in the effort to embed changes.

Similar to the need to consume food from each of the food groups for good health, it is a balanced approach, and

uses a wide and diverse range of practices that will achieve successful organizational change.

Those working to embed change into the organization need a portfolio of practices

at their disposal. The portfolio of practices creates a balanced diversity to ensure successful change.