Ben Bassos
Ben Bassos is a partner at enterprise IT specialists Pipefish and has over 18 years experience across a range of diverse organisations, including mining, government, higher education and gambling entertainment.
Over the last 9 years Ben has worked on the ServiceNow platform and has developed a wealth of knowledge running agile sprint teams in his role as a scrum master.
Ben has fine-tuned his agile process to deliver a high volume of work each sprint, exceeding industry benchmarks in productivity (100% planned stories released to production), quality (<5% defect rate during defect warranty period) and customer satisfaction (>95% CSAT).
Ben is deeply passionate about technology, innovation and digital transformation and prides himself on delivering solutions which return measurable
value to the business.