FROM THE CHAIR
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Dear Members
2018 has arrived and it is going to be a great year for our forum. I can’t wait to see what we achieve together building on the platform of successful events and member contribution from last year.
There are exciting developments this year with announcements about the refresh of ITIL, and the release of VeriSM seeking to solve a number of challenges with the Service Management body of knowledge. These initiatives will allow members to broaden the reach of Service Management across the enterprise. There have also been fantastic steps forward in Cyber Resilience (through Resilia) and great traction for PRINCE 2 for Agile. This is a great time to connect with our members and keep your knowledge fresh by coming to our fantastic seminar and conference program.
Our participation on the international stage through Standards and itSMF International has continued across many years. Kathryn Heaton, our past national Chair, took on the challenging role of Chair of itSMF International. Last year Kathryn and the International Board focussed on financial governance and a reconnection to the chapter base to strengthen our international community.
We celebrate Kathryn’s achievements and wish her all the best as she steps down to focus on her growing business. I am pleased to announce that our own past Chairman and long time Deputy Chair Harry Powell has been appointed to the International Board. We look forward to continuing our contribution to the international community through Harry.
Make sure that you jump on the website and register for your next local seminar so we can continue connecting members and advancing service together.
Warm regards,
Bradley Busch
Chairman