ITEE ITEE-1 | Page 113

2 Flow of manufacturing operations The flow of manufacturing operations is summarized below. Supplier Customer ① Purchase ② Manufacture (Produce) ③ Sell ① Purchase Purchase the raw materials and equipment necessary to manufacture (produce) the product. (Produce) Manufacture the product from the raw materials. ② Manufacture ③ Sell Sell the manufactured product to the customer. 3 Flow of sales operations The flow of sales operations is summarized below. Customer Place order Deliver Accept order Allocate inventory Give shipping instructions Perform picking Load Ship ① ② ③ ④ ⑤ ⑥ ① Accept order Process the order from the customer. ② Allocate inventory Check the product inventory. ③ Give shipping instructions Give instructions for shipping if there is sufficient inventory. ④ Perform picking Remove the products from the warehouse according to the shipping instructions. ⑤ Load Load the products onto the truck or delivery vehicle. ⑥ Ship Ship the products to the customer. 107