ISPA Snapshot Survey Report March 2020: COVID-19 Response | Page 17

Which of the following tools have you used to distribute your message to consumers addressing COVID-19 preparedness? COVID-19 Message Distribution 77% 89% Email to customers 68% 39% 23% Message on website 54% 3% Text to customers 0% 4% 56% 39% Social media message(s) 25% 13% Other: 12% 18% All Spas Day Spas Resort/Hotel Spas 16