Inventia White Paper nuovo white paper EN 10_08_fm | Page 6
guide prospects in any step up to a
transaction or an esign
package to provide an exceptional
visual customer experience
What is for?
Make confusion a thing of the past. Inventia visual engagement solutions make it easy for
employees to offer customers on-demand, humanized interactions.
With one click, agents can connect visually with customers to help them quickly navigate to
exactly the places they need to be.
Happy
employees
customers.
equal
satisfied
When agents use Inventia’s visual
engagement solutions, they can help the
customer or prospect quickly and easily
navigate complex online transactions or get
one-on-one support while achieving their
own metric-based goals.
What’s more, Inventia solutions integrate
seamlessly into existing voice, chat, CTI,
CRM, e-signature and support systems
without costly custom code or downtime—
creating a frictionless path to great
experiences for both employees and
customers.
•
Sales
With guided demos and personalized conversations, you can broaden opportunities for
relevant upsells while increasing customer confidence. The results are every sales
persons’dream: close business faster, lower customer churn, increase renewal rates, and
keep your customers coming back for more.