Inventia White Paper nuovo white paper EN 10_08_fm | Page 6

guide prospects in any step up to a transaction or an esign package to provide an exceptional visual customer experience What is for? Make confusion a thing of the past. Inventia visual engagement solutions make it easy for employees to offer customers on-demand, humanized interactions. With one click, agents can connect visually with customers to help them quickly navigate to exactly the places they need to be. Happy employees customers. equal satisfied When agents use Inventia’s visual engagement solutions, they can help the customer or prospect quickly and easily navigate complex online transactions or get one-on-one support while achieving their own metric-based goals. What’s more, Inventia solutions integrate seamlessly into existing voice, chat, CTI, CRM, e-signature and support systems without costly custom code or downtime— creating a frictionless path to great experiences for both employees and customers. • Sales With guided demos and personalized conversations, you can broaden opportunities for relevant upsells while increasing customer confidence. The results are every sales persons’dream: close business faster, lower customer churn, increase renewal rates, and keep your customers coming back for more.