Inventia White Paper nuovo white paper EN 10_08_fm | Page 5

Here you are some benefits experienced by some of our clients • • • • • Saving up to 65% of Sales Acquisition costs; Boosting inbound/outbound campaigns effectiveness up 3x; Improving Net Promoter Score up to 95; Reducing Cart dropdown rup to 50%; Reducing customer onboarding Inventia is great to engage customers, to provide an effective support, to identify your clients and to manage automatically any transaction into a chatbox up to a digital signature and a payment. Some of our awarded features: Our approach is to let brand to manage customer engagement through a synergic chatbot-text chat and videochat allowing agents to interact with multiple customers by upgrading the interaction from a text-chat to a video chat in order to transfer instantly and visually any offer knowledge to prospects and convert them fastly. Simply disruptive 99% of standard customer engagement solutions are designed for customer support. Inventia represent the new generation of Visual Engagement because it’s the first technology designed to manage any online prospect from engagement to a sale offering an omnichannel visual automated sales funnel management designed to guide prospects into a business script specifically for the Enterprise and SMBs markets with security, scalability, interoperability and reliability levels at the highest standards of the market. With Inventia you can provide your customer service operators with tools that identify and foretell the customer behavior first, visually on-board new customers, engage them omnichannel with an HD visual experience, collaborate with them offering a seamless in person experience and automatically drive them into a transaction significantly increasing the conversions and the quality of the service provided. Our innovation are To have introduced a sales funnel automatization into visual engagement where a human or a chatbot could To have merged Chatbot, engagement, collaboration digital identity and esign into a unique