Imperial Tobacco The Imperialist 1 Engl | Seite 17

#Transformation | CA NEW REGIONS IN KAZAKHSTAN NORTH - CENTER As of 1 June 2017 structure of the Sales Department of Kazakhstan was changed, and 3 regions were formed – the North, the Center and the South. The new structure will facilitate our faster and more flexible reaction to external factors that influence our business, and ensure greater mobility and efficiency of sales management processes. The Center Region The North Region Alexey Ilnitsky will take over sales in the Center Region, which includes Astana, Karaganda (Jezkazgan, Balqash), Atyrau, Aktau, Aktobe and Uralsk. Mikhail Vorobyev will take over sales in the new North Region, which includes Pavlodar (Ekibastuz), Ust-Kamenogorsk, Petropavlovsk, Kostanay, Kokshetau and Semey. Alexey Ilnitsky, Regional Sales Manager, the Center Region: “In June we held a conference in Astana with the participation of area sales managers of new cities of the Center Region (Atyrau and Aktau). We discussed development strategy for these cities, taking into account suggestions from area managers. During this event, we also made some field visits to provide common understanding of standards of various activities during field visits.” Mikhail Vorobyev, Regional Sales Manager, the North Region: “I feel very positive about the changes, and I am happy to work in a new region. I have visited cities that are new to me: Petropavlovsk and Kostanay, where I met the teams and took a note of things that are excellent and things that need to be improved. Besides, this is an opportunity for me to compare work in these cities with work of my former team. I am sure we will learn a lot from each other while working together." SOUTH In July, a Field Sales Skills training session was held for Area Salesl Managers and Sales Representatives of the North Region in Pavlodar, in which 35 people from seven cities of the region took part. The participants analyzed each stage of the sales process in detail and mastered the technique of personal meetings and objection handling. Special attention was paid to identifying client needs. Our colleagues from Russia, coaches Alexander Glotenko and Vyacheslav Narmania, did a great job: after the theoretical part participants practiced what they learned during role plays, situational assignments and sales discussions. Anton Fedotov, Area Sales Manager, Pavlodar: “The training session was very useful and efficient. The presentation on The Империалист |  | 17