IC TRAVEL AGENT November 2013 | Page 15

History Within Your Own Lifetime Whether you realize it or not, you are witnessing history as each day passes. Some take note and others let it go. In this industry you note outcomes of certain events and you lock that knowledge away. When you need it, you can access your own memory or your documented account of the outcome. 3. When the next terror attack happens overseas from wherever you live – you sell vacations at home. Studying the weather each day can pay off. It’s as simple as subscribing to a variety of apps or websites that track storms, earthquakes, etc. I can recall one travel agent who had a group tour heading off to Hawaii the next day and he had not paid attention to the weather reports and even the day before departure he was not aware that the resort hotel in Kauai had been washed away. That happened in 1992. In recent months and over a couple of years there have been horrific events at sea and the cruise industry has taken a hit on all the mass media news channels. Weather patterns have changed, seasons have moved, storms are stronger. Airlines have merged. New technology allows you to be in the know within seconds. There are now five screens to factor into your marketing plan. Social media is a winner for some businesses but not all as consumers are tiring of the constant social media promotions. (September 1992: Hurricane Iniki caused more damage than any other hurricane to affect Hawai?i since records began. It hit the island of Kauai as a Category 4 on September 11. Iniki caused almost $2 billion in damage, mainly to Kauai). From that one event 21 years ago, I learned to constantly check the weather based on tours departing from my own home town to the destinations I was selling. As a professional you would have the ability to mash together all of this historical knowledge, blend it with what’s happening currently and within seconds know your marketing path and your sales opportunity. Putting It All Together Knowing historical patterns will make you money and save you money too. Whatever your niche might be, delve into the history of it. There is always something else you can find that will expand your niche, adding another saleable component to it. Success therefore in the retail travel industry is based on how well you can look back on your own experiences, your own travels, add to them what you have learned from the recent past to what happened centuries ago. Current reality shows such as Who Do You Think You Are? and Genealogy Roadshow offer a new revenue source. Once a family learns their history they are bound to travel ‘there’ where their ancestors came from. Many hail from overseas, meaning long haul trips to be sold. You might even become a Genealogist Travel Agent – discovering your client’s past and booking their trip, too. History does deliver Sales. Believe it. It’s 100% true. ? For instance, from my experience: 1. When the next cruise catastrophe happens, you switch to marketing air travel. 2. When the next air disaster happens, you market land-based vacations. Page 15