IC TRAVEL AGENT February 2014 | Page 12

Hosting Events in 2014 For home based sellers of travel hosting live events versus online is one of the best methods to engage, entertain, present, sell and close the sale. Choosing the right date, time and choice of venue is the key to a successful event. Old school would call these events consumer nights, or cruise nights and for some reason they were always held at night. In 2014 break that mold and become a little more creative in the event title, time of day and location. The Venue Here’s where your creativity comes into play. Think about the product and destination you are selling and try to match it to a specific venue. City art galleries are excellent, museums too, then you might consider yachts in the harbour, penthouse suites of hotels, even outdoors, inside a rock climbing club, at the local university, Chinatown, Little Italy and similar places that connect to your tour idea. Okay, a pub works too! Time and Timing Thinking for your older clients you’ll do better to host an event during the day. You’ll have several time choices, early morning, mid-morning, lunchtime, early afternoon and late afternoon. A 90 minute event is all you need to arrange. After that people tend to fade and mentally wander from the program. Actually the peak and valley in terms of paying attention is around 20 minutes for most people. If your host agency has a large agency premise then perhaps you can hold the event there. Time and Money When you host an event during the lunch time or evening time, attendees expect food. You never pay for someone’s lunch or dinner unless they’ve made a $10K booking with you and paid in full! Boost the Head Count When you arrange a consumer event remember that you are first selling the event, not the product you intend to pitch. You’ll need to turn on the charm and attraction tools to win your client’s attention. You’ll do this by making sure you target clients who have shown an interest in the chosen destination. By following up the day before the event, sell them once more on att ending. After the telephone follow up, complete the circle by sending a confirmation email, text message and post to your social media channels too with a “bring your friends” offer.  Time your event in the morning and provide coffee and cookies or an energy bar. You can have the venue provide the coffee and you bring the tin of goodies with napkins. Job done. Door Prizes Not yet. This is a sales session and door prizes as in free trips are not on the menu. What’s on the menu is tantalizing information and well-priced offers that the audience cannot refuse. Page 12