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“You show up for a routine meeting. The client greets you, angry, yelling, and waving a piece of paper in your face that he asserts contains a billing error. How do you handle the situation?” What is Daniel doing? 20. Rodríguez, a production manager, wants to eliminate the socialization process for college students with business degrees. He says they know what to do. They should hit the ground running. Which of these statements would defend the socialization program? 21. Stagnation in one’s current job usually occurs at the late-career stage. 22. Kenyatta, a new manager with an outstanding performance appraisal for her first year, received an average raise and an average performance rating. When she questioned her boss, she was told that her new job was easy and that only an idiot would not perform as well. What rating error is evident? 23. Shameka is the new compensation manager of a large manufacturing company. She is currently redesigning the pay structure. She wants to be able to break down jobs based on identifiable factors and the degree to which these criteria exist on the different jobs in her company. What job evaluation method should Shameka use? 24. When the Pension Benefit Guaranty Corporation takes over an underfunded pension plan, if there aren’t enough assets in the pension plan to pay the retirement obligations, then taxpayers will make up the difference. 25. Donna, a 45-year-old bank manager, is married to Darren, a 40- year-old economist with a real estate development firm. They currently waive all optional portions of Donna’s retirement package. Darren received a letter from his employer stating that the firm is changing retirement and benefits plans the first of the year. How can they determine which of their company pension retirement benefits plans should be changed or kept? Essay 1. Describe the differences one may encounter when recruiting globally. 2. What should be considered when developing a policy on employee use of social media?