How to Coach Yourself and Others Techniques For Coaching | Seite 423

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“Self-confidence is the memory of success”
For some people, coaching can be uncomfortable. All too often, the
person being coached becomes defensive. But coaching should not be a
battle. In fact, coaching is something you can do well, if you keep
coaching positive and follow four basic tips.
1. State the Success Point.
A success point, based on the performance or action that you are
coaching, should be both measurable and clearly definite. Before you
start coaching you must first define what your determined point of
success will be and then state it out loud. Next, show the person you are
coaching how this ‘point’ will positively impact them and how their
performance will impact the organization.
2. Acknowledge every success.
Once you determine your success point, you must acknowledge every
success. It is much easier to coach based on success and then build one
success on another. So start your coaching by acknowledging an aspect
of the person’s performance that is positive and then build on it. Be
specific as you acknowledge. This is not cheerleading. This is coaching.
You are pointing out a skill, quality or action that you clearly want
someone to repeat.
3. For improvement, point out the solution instead of critiquing
the error.
The next tip to improving performance is to point out a solution.
Actually, to point out a solution means pointing toward a solution. You
may, in fact, not know exact solutions in advance. You may need to do
some experimenting. So, point toward experiments which seem to offer
likely solutions, and remember to point only one solution out at a time.

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