How to Coach Yourself and Others Techniques For Coaching | Page 302
Constructive confrontation could be called leadership engineering. It’s a
process that can be easily learned and applied across the organization.
When targets are not hit and goals are not reached, the leader and the
team member suffer, although not necessarily in that order.
Constructive confrontation is a well-engineered process that breaks
down what needs to be done, how it needs to be done, and how often it
needs to be done in order to produce higher-profile results.
Commitment
The Conversation
Leadership is a two-way street. Long gone are the days when leaders
could merely invoke their institutional authority to command
obedience out of their direct reports. Compliance can be commanded
through intimidation, threats, and bribery. But the compliance only
lasts as long as the last threat or bribe and the quality of the work will
always be suspect. Despite the shift toward a kinder, gentler
management style, the conversation between the career-building
leader and the person whose career is being built isn’t apologetic. The
dialogue merely shifts to the most essential issue in professional
development: the emotional purpose that drives work.
Nothing engenders a sense of ownership and propriety more than a
personal and professional commitment to the cycle of success, based
upon a sense of purpose. The sense of purpose revealed in the team
leader/team member conversation is not couched in terms of material
possessions, but in achievements that bring meaning to the achiever’s
life. Material possessions are, nonetheless, important rewards that are
strengthened when considered in the context of the joy and happiness
they will bring to the achiever’s family and significant others.
On a higher level, commitment involves recognition of and submission
to the guiding principles of the organization and its mission. Surrender
is a term that most people in Western Civilization are socialized to
avoid. It implies loss of freedom. However, career success that results
from surrender to a successful process of achievement provides the
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