How to Coach Yourself and Others Popular Models for Coaching | Page 89

1.6 THE COACHING CONVERSATION
Points of special
conversations

interest

during

coaching

1. Practise Active Listening
Active listening is extremely important. That is why it is treated
in more detail further in this book.
Active listening is necessary
- to find out what the coachee’s real needs are
- to understand his reality and his emotions
- to know what is motivating him and what is holding him back
To the coachees, the coach listening actively to them proves that
they are taken seriously as a person and that the coach is
making efforts to understand their situation.
Contrary to what some think, active listening does not stop at
listening and creating rapport by nodding and humming, but
also involves
* repeating and summarizing the message,
* acknowledging the qualities shown (e.i.:Who they have to be
to accomplish…)
* acknowledge the feelings expressed and the reasons for these
feelings,
* probing for background information,
* checking the quality of the communication,

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