How to Coach Yourself and Others Popular Models for Coaching | Page 59

2 Silent Silent listening to feedback, seemingly pondering some of it, but asking no questions, not exploring its meaning, asking for clarification. 1 Negative Responding to the information in a negative emotional state (anger, fear, stress, frustration, etc.) so that coachee in a reactive and defensive state, saying things that immediately defend against the information, arguing, deflecting, discounting, and disagreeing with vigor. 0 Disengaged Disengaged to the information, refusing to listen, walking away, avoiding it and not dealing with it. 59