How to Coach Yourself and Others Influencing, Inter Personal and Leadership Skills | Page 4

3. Linguistic Tools for Influencing 1. 2. 3. 4. 5. 6. 7. 8. 9. Reframe Use of name Mind reading Lost performative Cause and effect relationships Presuppositions Universal beliefs Tag questions Embedded commands 4. Powerful Persuasion Techniques 1. Appeal to identity 2. Use hierarchy of values 3. Invoke emotions 4. Motivate 5. Show the consequences 6. Ask questions 7. Reframe possible objectives 8. Use quotes 9. Employ metaphors 10. Compliment and flatter 11. Show no gray area 12. Belong to a special group 13. Have them make a commitment 14. Change their life 15. Overcome inertia 16. Add presupposition 17. Use rhetorical questions and make claims 5. Framework Theories for Applying Persuasion and Influence Techniques 1. Rank’s intensify and downplay model 2. Monroe’s motivated sequence of persuasion steps 3. The integrity principle 6. Influence and Persuasion in Sales 1. Establish a basis for persuasion 1. demonstrate understanding 2. generate a friendly, responsive environment 3. provide evidence 4. demonstrate your expertise 2. Persuasion during negotiation 1. uncover the root of objection 2. redirect prospect to focusing on product benefits 3. Possible reasons of failure to close the deal 1. failure to create desire 2. failure to be perceived as an expert 4. adopt correct attitude 5. know your ultimate conditions