How to Coach Yourself and Others Influencing, Inter Personal and Leadership Skills | Page 5

7. Facilitating Change
1. Stages of Change
1.
2.
3.
4.

Defining and promoting the change
Planning and implementing the change
Engaging people in change
Maintaining change

8. Behaviour Change
9. Cialdini’s Six Laws of Persuasion
1. introduction
2. the six law of persuasion, an overview
1. the law of reciprocity
2. the law of consistency
3. the law of liking
4. the law of scarcity
5. the law of authority
6. the law of social proof
3. Using the laws of persuasion
4. Ethical issues
5. Summary
10. Personal Influence: Preparation

2. INTERPERSONAL AND COMMUNICATION
SKILLS
1. The Johari Window
2. The ladder of inference
3. Inquiry vs. Advocacy
4. Building and Rebuilding Trust
5. Reacting Skills
6. Political Savvy
7. Team Building
8. Delegation
9. Emotional Intelligence
10. Rational Emotive Behavior Therapy
10. Success Strategies