How to Coach Yourself and Others Influencing, Inter Personal and Leadership Skills | Page 3

Index 1. INFLUENCE AND PERSUASION 1. Managetrainlearn’s Influencing and Negotiating Skills 1. What is Influence? 2. Why Influence Matters 3. The Wind and the Sun 4. Where Influence Works 5. Influence and Motivation 6. We Are Easily Influenced 7. Conscious Influence 8. First, Build Rapport 9. Matching Techniques 10. Key elements in successful influencing. 11. Factors in Influencing 12. Where You Start From 13. Liking 14. Their Intelligence 15. Meeting Their Needs 16. Different Needs 17. Your Credibility 18. Your Arguments 19. An Appeal From Aristotle 19. Tactical Influencing 21. Make It Acceptable 22. Your Authority 23. An Influencing Script Key Points 2. Influencing Skills 1. 2. 3. 4. 5. Direct influencing Indirect influencing Influencing your boss The prince’s gift Indirect influencing: 7 techniques 1 what if? 2 2nd person quote 3 softeners 4 visual metaphor 5 repeated yes 6 modest diffidence 6. Don’t outshine the master