How to Coach Yourself and Others Influencing, Inter Personal and Leadership Skills | Page 3
Index
1. INFLUENCE AND PERSUASION
1. Managetrainlearn’s Influencing and Negotiating Skills
1. What is Influence?
2. Why Influence Matters
3. The Wind and the Sun
4. Where Influence Works
5. Influence and Motivation
6. We Are Easily Influenced
7. Conscious Influence
8. First, Build Rapport
9. Matching Techniques
10. Key elements in successful influencing.
11. Factors in Influencing
12. Where You Start From
13. Liking
14. Their Intelligence
15. Meeting Their Needs
16. Different Needs
17. Your Credibility
18. Your Arguments
19. An Appeal From Aristotle
19. Tactical Influencing
21. Make It Acceptable
22. Your Authority
23. An Influencing Script
Key Points
2. Influencing Skills
1.
2.
3.
4.
5.
Direct influencing
Indirect influencing
Influencing your boss
The prince’s gift
Indirect influencing: 7 techniques
1 what if?
2 2nd person quote
3 softeners
4 visual metaphor
5 repeated yes
6 modest diffidence
6. Don’t outshine the master