How to Coach Yourself and Others How to Influence, Persuade and Motivate | Page 77

Practice noticing what the other person is telling you – both verbally and
non-verbally.
Ask yourself the following questions:
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Are they relaxed and comfortable or stressed and tense?
Am I relaxed and comfortable?
Are their words and their body language matching or are they
saying different things?
What are they telling me about their preferred methods of
communicating?
What information are their words or eye movements giving me?

If the person seems to be comfortable with what you are doing and they
are expressing agreement both verbally and non-verbally, more than likely
you are beginning to persuade them.

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