How to Coach Yourself and Others How to Influence, Persuade and Motivate | Página 78

5. Linguistic Tools for Influence and Persuasion 5.1 Introduction In this chapter, we will examine a series of methods that will help you to: • • • Direct a conversation without dominating it Influence how others see a situation Persuade others to come to your point of view These techniques are subtle, but they are effective when they are used with intention and with skill. Reframing is the process of making a shift in the nature of a problem. It is the process of changing a negative statement into a positive one by changing the “frame” or reference used to interpret the experience. If all meaning is context dependent, and if you change the context or content, then you will change the meaning. All content is re-framable simply by changing the structure, the process, or the context. You can use this knowledge to help reframe how the other person sees a situation as well. By doing so, you can set the stage for persuading them to come to agreement with you. The basis of reframing is to separate intention from behaviour and consequence, so that you can then draw a correlation between them as part of your persuasive argument. The basis of all reframing is to separate intention from behaviour and consequence. Intention is the opposite of consequence. It is how you precede an action or behaviour and consequence is what happens at the end of the action. Consequences can be either positive or negative. In order to reframe something, you have several options. You can: • Redefine the words 78