How to Coach Yourself and Others How to Influence, Persuade and Motivate | Page 111
One’s willingness to do something or grant something to others out of
kindness or good will and with no expectation of renumeration. An
essential ability in appealing to relationship.
Influence Skill
Difficulty and Potential Impact
The table below lists the twenty-eight influencing skills, the difficulty
each skill is to master, and the potential impact each skill can have on
leading and influencing others.
The skills are ranked according to potential impact and then by difficulty.
Bargaining or negotiating, for instance, has very high potential impact but
is also a difficult skill to master. Conversely, persisting has low potential
impact and is easy to master. In developing your leadership and
influencing skills, you will have more leverage with the skills having the
greatest potential impact, even though many of them are difficult to
master. These rankings are based on twenty years of research on power
and influence that I conducted at Lore International Institute, which is
now part of Korn/Ferry International.
Influence Skills
Type of Skill
Difficulty
Potential
Impact
Convincing people to
help you influence
others
Interaction
Very
high
Very high
Resolving conflicts
and disagreements
among others
Interaction
Very
high
Very high
Using a compelling
tone of voice
Assertiveness
Very
high
Very high
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