How to Coach Yourself and Others How to Influence, Persuade and Motivate | Page 110

Interaction Skills
Convincing people to help you influence others
Skill at enlisting others’ support and assistance in influencing others; skill
at building agreement and cooperation and a unified sense of purpose,
particularly in approaching others and trying to persuade them as well.
The most critical skill in the influencing technique of alliance building.
Resolving conflicts and disagreements among others
Skill at managing conflict; the ability to identify core issues, find creative
and mutually acceptable solutions, and reduce the emotion in situations
that prevents resolution; skill at mediation.
Building consensus
The ability to mediate differences of opinion and reach solutions that
others can accept; skill at creating harmony and agreement among people
who initially disagree.
Taking the initiative to show others how to do things
A strong interest in and desire to teach others; skill at coaching, teaching,
advising, and helping others in developing their skills and abilities. An
essential skill in the influencing technique modelling.
Bargaining or negotiating
Skill at reaching agreement with others over an exchange of things of
value; skill at discussing terms and reaching a satisfactory agreement in a
settlement, bargain, or deal. Crucial to the influencing technique of
exchanging.
Willingness to ask others for favors
The ease and comfort with which one is willing to ask other people for
something done or granted out of kindness or good will. An essential
ability in appealing to relationship.
Willingness to do favors for others

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