How to Coach Yourself and Others How to Influence, Persuade and Motivate

Interpersonal Skills Being friendly and sociable with strangers Skill at opening up to and engaging with people one does not know; being outgoing and conveying warmth, acceptance, and interest in strangers. A critical skill in the influence technique of socializing. Showing genuine interest in others Skill at conveying genuine interest in other people; being authentic in showing care, concern, and curiosity in other people; skill at making others feel important. A critical skill in socializing and appealing to relationship. Having insight into what others value Having a strong, intuitive understanding of other people and what is important to them; skill at discerning what others value without them having to say what it is; interpersonal perceptiveness. Being sensitive to others’ feelings Skill at understanding others’ emotions and empathizing with them. Building rapport and trust Skill at building harmonious and sympathetic relationships with others; skill at conveying trust in others as well as causing them to feel that one can also be trusted; establishing trustful connections with others. Building close relationships The ability to create trusted friendships and close relationships with other people; skill at sustaining intimate and friendly relationships with others over a period of time. Supporting and encouraging others Skill not only at helping and encouraging others but conveying that attitude as well; giving aid or assistance to others; and promoting, advancing, inspiring, or stimulating others and encouraging them to forge ahead. 109

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