How to Coach Yourself and Others From Dependency to Inter Dependency | Page 16

THE FIVE DIMENSIONS OF WIN-WIN
1. Character: This is the foundation of Win-Win, upon which everything else builds.
Three character traits are essential to the win-win paradigm.
Integrity: There is no way to go for a win if we don’t even know what constitutes a win, - what
is, in fact harmonious with our innermost values. If we can’t make and keep commitments to
ourselves as well as to others, our commitments become meaningless.
Maturity: This is the ability to express your feelings and convictions with courage, balanced with
consideration for he feelings and convictions of another person.
Abundance Mentality: The paradigm that there is plenty out there for everybody.
2. Relationships: Building a high Trust Account by making regular deposits to it, creates trust, respect
and credibility and allows us to focus on the issues, not on personalities or positions. Because we
trust each other, we are open and committed to try to understand each other’s point of view, and to
work together to find an alternative, synergistic solution.
3. Agreements: Agreements create an effective way to clarify and manage expectations between
people:
Desired Results

Identify what is to be done, and when

Guidelines

Specify the parameters (principles, policies, …)
within which results are to be accomplished.

Resources

Identify the support available to help accomplish the results.
(Human, financial, technical, organizational...)

Accountability

Sets up the standards of performance and the time of evaluation.

Consequences

Says what will happen as a result of the evaluation
(natural and logical consequences which can be good and/or bad)

4. Win-Win Management Training
5. Win-Win performance Agreements
The focus must be on results, not methods, and the consequences (rewards and penalties) should be
known up front and should be the natural and logical results of the performance.
There are basically 4 kinds of possible consequences:
A/ FINANCIAL:
B/ PSYCHOLOGICAL:
C/ OPPORTUNITY:
D/ RESPONSIBILITY:

income, bonuses, stock options, allowances, penalties,
recognition, approval, credibility, respect, - or the loss of them
training, development, perks and other benefits
enlarged or diminished scope and authority

Competition has its place, but it’s outside the circle of interdependent relations: in the marketplace,
against last year’s performance, perhaps even against another office or individual where there is no need
to cooperate.