How to Coach Yourself and Others From Dependency to Inter Dependency | Page 17

PROCESSES
In order to achieve win-win ends, we must use win-win means embedded in a character of integrity,
maturity and the abundance mentality. They grow out of high-trust relationships and agreements that
effectively clarify and manage expectations, accomplishments and consequences.
FIRST:
SECOND:
THIRD:
FOURTH:

See the problem from the other point of view: what are the needs and concerns of the
other party? Why – or what for?
Identify the key issues and concerns involved. (Not the positions)
Constitute what results would constitute a fully acceptable solution.
Identify possible new options to achieve these results.