How to Coach Yourself and Others Essential Knowledge For Coaching | Page 202

6--Generate and celebrate near-term wins. While significant change is typically a long-term undertaking, people need to know immediately that their efforts are having some impact. This is much like the overweight person who decides to lose 50 pounds over the next year. After a week of struggling with a new food plan, a dieter wants to know that she's dropped a few pounds Without that near-term win, she'll become discouraged and drop out before the long haul. So, celebrate your near-term wins. If you decide to open an off-campus center for adult students, people on the main campus need to be aware that the center is successful and that adults are enrolling. And if you are smart, you'll also tell them how the revenue from that new center is going to help them in their day-to-day activities. 7--Anchor change in the organization. Change begins with people, but it is institutionalized through artfully developed policies and procedures, realistic budgets, measures of success, and ongoing training. You simply cannot ask people to change without giving them the tools to change. This support must be real, obvious, and given freely. At the same time, people who opt not to change must be dealt with or their recalcitrance will spread. One of the quickest ways to undermine change is to ignore people who will not embrace--and even sabotage--the change initiative. IN A NUTSHELL ... Educator and philosopher Clarke Kerr once wrote, "The major test of a modern U.S. university is how wisely and how quickly it is able to adjust to important new possibilities." Bottom Line? It's all about change. TWO TOMES ON CHANGE There Ore a great number of books on change, but my two favorites are: 1080