G reat businesses often begin with a flicker of an idea. Such is the case of HotelSync, where seven years ago two friends on vacation came up with a blueprint to build out a tool to serve a market gap, motivated to help hotels and short-term rentals improve their business performance through a“ make it simple, make it strong” ethos. Today, the HotelSync all-inone cloud hotel management software allows hotels to cut costs, automate tasks and boost productivity and revenue. In |
sum: Hotel owners make more profit. Here, the founders of the company, Djordje Jevtic, CEO and co-founder, and Ilija Milovic, CTO and co-founder, explain how HotelSync makes it easy for a hotel to run efficiently, improve the guest experience and save on costs resulting in a bigger bottom line.
HOTELS: What inspired the creation of HotelSync and what gap in the market were you trying to solve? Jevtic: When we started HotelSync, small and midsized
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hotels struggled with fragmented tools: one system for reservations, another for channels, another for payments, housekeeping, or guest communication. This created daily chaos, unnecessary costs and a lack of control. Our mission was simple: give hoteliers one connected, intuitive platform that replaces multiple tools and finally simplifies the hotel business. Today, HotelSync allows properties to run fully synced operations from a single screen, and that remains our core vision.
HOTELS: How does HotelSync differentiate itself from other hotel software platforms? Milovic: What makes HotelSync unique is the depth of integration. We don’ t just connect tools, we built a true ecosystem where the PMS, booking engine, channel manager, payments, housekeeping, guest experience app, and even spa and events management all work as one.
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There are no external addons, no hidden fees and no complicated configurations. HotelSync synchronizes front office, back office, sales, payments and overall hotel management into one seamless workflow. We also focus heavily on speed: onboarding takes hours, not weeks. Hoteliers go live in under 24 hours with minimal training. Everything is designed to be fast, intuitive and easy to use.
HOTELS: What is the biggest operational benefit hotels notice after adopting HotelSync? Jevtic: Time savings. Hotels instantly reduce manual work— fewer overbookings, faster checkin / out, automated housekeeping and fully centralized reservations and payments. Managers gain complete visibility across all departments, and teams communicate better because everyone works in the same system. For many properties, HotelSync becomes the difference between just managing operations and
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60 hotelsmag. com Jan / Feb 2026 |