HotelsMag January/February 2026 | Page 61

Djordje Jevtic, CEO and co-founder of HotelSync, at left, with CTO and cofounder Ilija Milovic.
actually having time to grow the business.
HOTELS: Your onboarding process is often highlighted by users. What makes it so efficient? Milovic: Migrations from other PMS systems are free, secure and extremely fast. Our team handles everything: historical data, room setup, pricing models, OTA mapping, payment configuration. We personalize training for each property and don’ t leave until the staff feels comfortable. The biggest compliment we receive is:“ We thought switching systems would be painful, but with HotelSync it was effortless.” That’ s exactly the
experience we want to deliver.
HOTELS: Automation is becoming more essential in hospitality. How does HotelSync help hotels operate more efficiently? Jevtic: Automation in HotelSync is built to remove everyday stress. The system automatically syncs availability and prices across all channels, processes payments, assigns housekeeping tasks, triggers guest messages and ensures no reservation is missed or duplicated. By automating the repetitive work, teams can focus on what truly matters, delivering a great guest experience. Ultimately,
automation leads to higher revenue, fewer errors and lower operating costs.
HOTELS: From a technology perspective, how does your architecture support scalability and reliability? Milovic: Our platform is built on modern cloud infrastructure with real-time synchronization across all modules. Hotels don’ t need physical servers, updates happen automatically and data remains secure at all times. HotelSync is designed to scale effortlessly, whether it’ s a four-room guesthouse, a hotel group managing 50 properties or a hotel chain operating across multiple locations. Stability, uptime and performance
are priorities. We handle the technical complexity, so hoteliers don’ t have to think about it.
HOTELS: What advice would you give to hoteliers considering implementing HotelSync? Jevtic: Start simple: connect your channels, automate daily tasks and let the system work for you from day one. You’ ll feel the difference immediately: less manual work, cleaner operations, and more direct bookings. Above all, rely on our team. We come from hospitality and understand the challenges. We’ re there 24 / 7 with real support, not chatbots. HotelSync is not just software; it’ s a long-term technological partner to your property.
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