HotelsMag April 2020 | Page 5

CONOR O ’ LEARY

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LISA FARRAR

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YVETTE THOMAS-HENRY
EMLYN BROWN

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THE PROFILES
INGE KOTZE

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SARAH SEARLS

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JEAN-MICHEL GATHY
Whether they ’ re managing the “ glorious playground ” of The Gleneagles Hotel in Scotland , overseeing conservation spread over four African countries , designing the next ultra-luxe retreat or choreographing the next iteration of customer loyalty , these seven professionals are imagining and shaping the future of hospitality .

DEPARTMENTS

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6 EDITOR ’ S DIARY Steady on
12 2020 HOTELIER OF THE WORLD NOMINEES
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50 SUPPLYLINE
53 PRODUCTS
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CHALLENGE YOUR THINKING
What ’ s the biggest issue or opportunity that hotels must address to remain relevant ? Where are you getting your best ideas from right now ? What does the industry need to do to remain competitive as an employer ? Find out how the industry ’ s trend setters , innovators and deep thinkers answered these critical questions .
April 2020 hotelsmag . com 3