ON THE WEB HOTELSMAG . COM
THE ROADBLOCK
ARE YOU DANGEROUS ?
https :// hotelsm . ag / areyouaroadblock We all know the type : The hyper-competent , well-organized person who always seems to have more data on an issue than anyone else in the meeting . And yet … they can interpret the data but never seem to be able to move on it , writes David Richey , CEO of Metis Insights and managing director of Richey International . Is there a giant boulder in your organization ’ s stream that looks great but seems to obstruct real progress ?
THE CRISIS
TACKLING CORONAVIRUS
https :// hotelsm . ag / HongKongvirus Hong Kong has been grappling for months with political protests . Now , add to its list of woes the coronavirus . Amid the cancellations of airline flights , events and hotel rooms , Richard Hatter , GM of the Hotel Icon , is doing what hoteliers do during tough times : Take care of guests and staff , strategize and improvise new approaches , and keep things running no matter what . Hatter , a HOTELS blogger , offers an on-the-ground view of how his hotel is doing all three of those things .
THE CEO
THE ‘ WHY ’ BEHIND THE STARS
https :// hotelsm . ag / forbessummit Filip Boyen , CEO of Forbes Travel Guide , says he felt “ fantastic ” after the recent Verified , Forbes Travel Guide Luxury Summit , held in February in Las Vegas . Boyen came on board in 2018 to make hospitality ’ s most respected rating system , which operates in 73 countries , an even greater global force . “ We don ’ t train standards but the reasons behind them ,” says the veteran of Belmond and Small Luxury Hotels of the World ( shown with actress Marisa Tomei ).
4 hotelsmag . com April 2020