Its clinically supervised algorithm and intelligent patient flow technology provides urgency and priority detection to ensure all queries are dealt with safely . This helps reduce the burden on GPs , provides holistic patient management for the practice and delivers a more satisfying patient experience .
We have worked with Klinik for several years helping with the rollout of their solution across Primary Care Networks ( PCNs ) in our region . Last year we co-funded a health economic analysis of their technology working with York Health Economic Consortium ( YHEC ) to utilise data from its deployment at the Priory Medical Group , a large PCN in York .
Priory Medical Group ’ s success story
Klinik was implemented at Priory Medical Group as they were experiencing significant demand for GP appointments across their nine sites .
Following implementation , we commissioned YHEC to undertake a health economic evaluation of the technology to demonstrate its impact . The results showed significant cost and efficiency savings including :
• Cost savings of £ 300,000 across the PCN
Impact of Klinik across Priory Medical Group
£ 300k saved across the Primary Care Network
6 % reduction in appointments not attended
Watch the video to find out more about how Klinik ’ s primary care triage system helped Priory Medical Group to reduce patient telephone calls to their practices and make operational cost savings of £ 300k .
20 %
reduction in tasks for reception , pharmacy and clinical staff 56 Transforming Lives Through Innovation